Welcome to Citizen Self Service

Announcements

UPCOMING MAINTENANCE:

This CSS portal will be offline starting January 8th 5:30PM EST. All functions should be operational by 8AM EST Monday, January 12th. City Hall will be closed on Friday, January 9th, 2026 during this system upgrade

This means staff will not be able to process any motor vehicle registrations, tax payments, vital records requests, permitting and zoning applications, business licensing applications, rental registrations, street occupancy permit applications, and job applications. Staff will be accessible via phone and email.

If you are looking for our Permitting & Planning Citizen Self-Service portal (Energov) please click Permitting & Planning Citizen Self Service

**For mobile device users** to search and/or pay for General Billing, Personal Property or Real Estate follow these steps:

  1. Click on the top left of the mobile screen, located under the P logo
  2. Click Expand Menu then
  3. Select from the drop down menu which bill you would like to search for

Please read the search criteria carefully when searching for the particular bill you'd like to view/make payment.


Real Estate and Personal Property Taxes

  • The FY 2026 Real Estate and Personal Property Tax bill due dates are: October 17, 2025 and March 20, 2026 .

  • LOG IN IS NOT REQUIRED TO PAY OR VIEW ANY INFORMATION

  • For any specif